Version 22.12

Owned by Olga Chorna
Last updated: Mar 03, 2023
1 min read

New functionality:

  • 🆕Service for call classification (voicemail detection) based on machine learning;
  • 🆕Possibility to book meetings at a particular time from the website widget;
  • [Workspace] Added an option to disable Web phone when working with an external SIP phone;
  • [Workspace] Added the possibility for the agents to attach files to email;
  • [Admin] Added a tab with the execution history to the Triggers section;
  • [Mobile] Added the ability to receive calls from the contact center queues in the mobile app;
  • [Mobile] Added support for SIP TLS / SRTP encryption;
  • Documentation update.

Improvement:

  • [Admin] Improving the graphic constructor work;
  • [Admin] Search optimization in the dialer history;
  • [Admin] Saving selected filters on the tab with dialer subscribers after closing the subscriber card;
  • [Admin] Updating provider to connect to Instagram;
  • [Admin] Fixed a bug in the dialer priority work;
  • [Admin] Added the possibility to set the permissions for changing users’ set of licenses and roles;
  • [Flow] Improved handling of emails with several attachments;
  • [Flow] Display of a message about the schema saving result;
  • [History] Improved the visualization of call records;
  • [History] Search optimization in the call history;
  • Updated the list of available languages for Microsoft Azure TTS/STT;
  • Bug fixes and general improvements.

Update: