Version 22.05

Owned by Olga Chorna
Last updated: Jun 10, 2022
1 min read

New functionality:

  • 🆕Constructor for building dynamic pages that are displayed in the agent’s workspace;
  • [Admin] Started working on a new section for the TTS\STT sound services setting;
  • [Admin] A new provider for connecting Instagram chats;
  • [Admin] A new dialer type for managing outbound tasks (mailings, API requests, work tasks);
  • [Flow] A new application in the graphic constructor for working with subscribers lists;
  • [Flow] A new application in the graphic constructor for working with client information in the dialer;
  • [Flow] A new application in the graphic constructor for setting the result of dialer call attempt;
  • The Storage service has received the support for file storing in Google Cloud Storage;
  • Added a possibility to send files by a client from the website chat;
  • Added an option for the emoji selection in the website chat;
  • A switch to a new database version;
  • Global documentation update.

Improvements:

  • [Admin] Improved the work of the graphic constructor. Fixed a bug with partial loading of charts;
  • [Admin] Improved components in the graphic constructor for working with subscribers in the queue;
  • [Admin] Updated the pages of the Facebook and Infobip chat providers;
  • [Admin] Added the subscriber filtration in the dialers;
  • [Workspace] Updated formulas for calculating the KPIs in the agent’s workspace;
  • [Flow] Added an option of expanding the text entry field in the graphic constructor;
  • Fixed the RBT recording for the Preview dialer;
  • Fixed bugs in the application styles.

Update: