General concepts

A section of pages describing standard tools that are used in applications.

• Call listening window
• Checkbox
• Editing tool
• Expand filters button
• Flow Diagram Components
• Pagination
• Refresh button
• Removal tool
• Reset filters button
• Search field
• Top bar and Filter block in the History
• Top Bar on tabs of an Agent in the Supervisor Application
• Restrictions of text providers
• Creation tool - Hooks (Queue)
• Editing tool - Hooks (Queue)
• Editing tool — Skills (Queue)
• Creation tool — Skills (Queue)