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Creation tool — Skills (Queue)
Creation tool — Skills (Queue)
Click the add button to add a new Skill (Fig. 1 (2)). The Add skill modal window opens (Fig. 2) after clicking the button, which consists of the following elements:
Skill — a field for choosing a Skill;
Level — a field for specifying the Skill level;
Min capacity — a field for specifying the minimum potential that the Agent must have;
Max capacity — a field for specifying the maximum potential;
Bucket — bucket selection field;
Save button;
Close button.
Fig. 2. Add skill modal window
, multiple selections available,
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