🆕Meet Triggers, a new section for starting scheduled schemes;
🆕Added grouping schemes by types, with the ability to assign tags;
🆕Added possibility to work with email attachments;
[Messages] Added the ability to get notifications about mentions in Facebook/Instagram accounts (comments and mentions in the messages) to the start scheme of the chat gateway;
[Admin] New functionality Grantee to assign rights by default to the calls processed by the dialers without the participation of agents;
[Flow] New application for working with rich text in the constructor for building dynamic pages;
[Flow] Added an option for dynamic button generation in the chat from data arrays in variables ;
[Flow] A new getEmail application for receiving data by the unique email message identifier;
[Flow] Added the possibility of site host transmission in the variable to the httpRequest application;
[Flow] Added new parameters for getting the number of subscribers (waiting or in processing) in the queue to the getQueueInfo application;
Global documentation update.
Improvement:
[Admin] Improving the graphic constructor work;
[Admin] Fixed a bug that occurred when connecting the Gmail service;
[Admin] Fixed the bug with a search of the subscriber’s number starting with +;
[Flow] Improved work with arrays in variables;
[Flow] Fixed the bug concerning the stop of conversation recording after call transferring;
[Workspace] Added an ability to call from the call history section;
[Workspace] Fixed bugs with duplicating chats in the agent’s workspace;
[History] Improving search performance in the call history application;
Updated the list of available languages for Microsoft Azure TTS/STT;
Added an option of setting the call initiator for eavesdropping in the REST API;