General (Web chat)

Owned by Olesya Tantsyura
Last updated: May 23, 2024
1 min read

1. Description

It is designed to set up a web chat.

Consists of fields (Fig.1):

  1. Name;
  3. URI.

Fig. 1. General tab

1.1. Name

Here you enter the name that will be displayed in the registry of the Chat Gateways page.

1.2. 

You can enter the site's address where the chat can be hosted in this field. You can use it on any site if you enter * in the field.

1.3. URI

The unique URI of the account. Generated automatically and used inside the Webitel system.

2. Opportunities

2.1. Change to web chat settings

Goal

Change a Name/Allow Origin/URI

Preconditions
  1. Access to the Admin application;
  2. Access to the Chat Gateways section in the Admin application;
  3. Permission to create or edit in the Chat gateways section;
  4. Have at least one Chat Gateway for Web chat or create a new one.

Steps


  1. Click on the field you want to change.
  2. Make the necessary changes.
  3. Click the Save button.

Result

Data saved.