Version 25.02

New Functionality:

🆕 New module “Cases”;
🆕 Rules for uploading and storing files separately for each channel;
🆕 Tool for creating lookups (beta version);
[History] New data filtering panel;
[Flow] New applications for handling cases and lookups (implemented via a code block);
[Workspace] Added the ability to transfer the post-call processing window after transferring a call to another operator;
[Logger] Added logging of the “Cases” object;
[Portal] Added the ability to send an outgoing message to an external user;
New data indexing service from various system sources for full-text search;
The “Contacts” module has become part of the basic Webitel license;
Updated documentation and application localization.

[Flow] Fixed identified issues in the new graphical schema builder;
[Flow] Expanded data in the memberInfo application;
[Flow] Fixed identified issues in applications;
[Workspace] Improvements in the closed chats panel;
[Workspace] Fixed an issue with video file playback in chat;
[Workspace] Fixed an issue with displaying the contact name during an outgoing call;
[Audit] Added the ability to evaluate calls without operator participation;
[Supervisor] Improvements in the call recording playback player;
[History] Data selected from dropdown lists in the post-call processing window is now saved;
[History] Fixed an issue with file downloads and transcription;
[Contacts] Fixed identified issues;
[Portal] Added the ability to set an alternative Webitel username;
[Portal] Added final dialogue completion codes;
Updated system section icons;
Security updates;
Bug fixes and general improvements.