Failure (Resources)

1. Description

It is designed to configure the action to disable the Resource when errors occur.

Consists of fields (Fig.1):

  1. Maximum failure responses

    ;

  2. Request Failure Responses;

  3. Failure dial delay.

Fig. 1. Failure tab

1.1. Maximum failure responses

Here enter the maximum number of errors that can occur in a row. 

The State switch on the Resources page will automatically be switched to the off position and disable the Resource if the number of received errors in a row exceeds the number entered in the Maximum failure responses field. Any error that is entered in the Request Failure Responses field is taken into account.

1.2. Request Failure Responses

Here enter the error codes that will be counted towards the number of errors to disable the Resource. You can enter both a specific number and set a template.The template uses numbers and X. You can manually enter the code or select one template option from the drop-down list.

1.3. Failure dial delay

Here you enter the interval in seconds, after which the next call will be made if the previous dialing attempt received an error, which is listed in the Request Failure Responses field.

2.  Opportunities

2.1. Change the data

Goal

Change the data

Goal

Change the data

Preconditions

  1. Access to the Admin application;

  2. Access to the Resources partition in the Admin application;

  3. Permission to select and delete in the Resources partition;

  4. Have at least one Resource or create a new one.

Steps



  1. Click on the field you want to change.

  2. Make the necessary changes (the number can be set using the

    buttons)

  3. Click the Save button

Result

Data saved.

2.2. Delete a template or error code

Goal

Delete a template or error code

Goal

Delete a template or error code

Preconditions

  1. Access to the Admin application;

  2. Access to the Resources partition in the Admin application;

  3. Permission to select and delete in the Resources partition;

  4. Have at least one Resource or create a new one;

  5. The presence in the Request Failure Responses field at least one code or code template.

Steps



  1. Find the code or code template you want to delete in the Request Failure Responses field.

  2. Click on the

    button of this code or template. 

  3. Click the Save button

Result

Data saved.