Resources (Progressive Dialer)
- Olesya Tantsyura
1.Ā Description
It is designed to add a Resource Group to the Queue.
It consists of the following elements:
- Search fieldĀ (Fig.1(1));
- Creation tool (Fig.1(2));
- Refresh buttonĀ (Fig.1(3));
- RegistryĀ (Fig.1(4));
- PaginationĀ (Fig.1(5)).
Fig. 1. Resources tab
1.1. Search field
The search is performed on the NameĀ column.
It consists of an input field and a close button () displayed when the cursor is placed in the input field. To search by part of a word or a number, use the * symbol. You can also use the *Ā character to replace any number of characters.
1.2. Creation toolĀ
Click the add button to add a new Resource Group (Fig. 1 (2)). The Resource group modal window opens (Fig. 2) after clicking the add button, Ā which consists of the following elements:
Fig. 2.Ā Resource groupĀ modal window
How to create a new Resource Group can be found here.
1.3. Refresh button
Updating the register table is performed by clicking on the refresh button -
1.4. Registry
The registry is a list of entries of existing objects in this partition, each of which consists of a set of fields:
- Checkbox;
- Name;
- Communication type;
- Editing tool;
- Removal tool.
1.4.1. Checkbox
Use to select one or more entries. An additional removal tool appears after selecting one or more entries. Information about the number of records selected for deletion appears when you hover over this tool.
1.4.2. Name
The name of the Resource Group is displayed here.
1.4.3.Communication type
Displays the communication type of the Resource Group.
1.4.4. Editing tool
The Resource group modal window opens (Fig. 2) after clicking the edit button .
1.4.5. Removal tool
It is used to remove a Resource Group from the registry entries. After you click the remove button , the Resource Group entry is removed.
1.5. Pagination
It consists of the RowsĀ per page field, which indicates the number of entries (it is possible to set from 1 to 1000) per page, and forward and backward buttons for switching pages.
2. Opportunities
2.1. Add a Resource Group to the Queue
Goal | Add a Resource Group to the Queue |
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Preconditions |
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Steps |
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Result | The modal window closes. Data saved. A Resource Group entry has been added to the registry. |
2.2. Remove the Resource Group from the Queue
Goal | Remove the Resource Group from the Queue |
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Preconditions |
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Steps |
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Result | The Resource Group is removed from the registry entries. |
2.3. Change the Resource Group in the Queue
Goal | Ā Change the Resource Group in the Queue |
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Preconditions |
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Steps |
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Result | The modal window closes. The Resource Group changed. |