Webitel Additional Device и bpm'onlie с помощью WebitelPhone
- Vitalii Kovalyshyn
- Former user (Deleted)
Owned by Vitalii Kovalyshyn
Пример схемы ACR
[
{
"ringback": {
"call": {
"name": "$${ru-ring}",
"type": "tone"
},
"transfer": {
"name": "$${ru-ring}",
"type": "tone"
}
}
},
{
"setVar": [
"continue_on_fail=true",
"hangup_after_bridge=true"
]
},
{
"answer": "180"
},
{
"httpRequest": {
"exportCookie": "my_cookie",
"url": "https://003620-sales-team.bpmonline.com/ServiceModel/AuthService.svc/Login",
"method": "POST",
"headers": {
"Content-Type": "application/json"
},
"data": {
"UserName": "Jon Snow",
"UserPassword": "Jon Snow"
}
}
},
{
"string": {
"data": "${my_cookie}",
"fn": "replace",
"setVar": "BPMCSRF",
"args": [
"/.*BPMCSRF=([-._A-Za-z0-9\/]{22});/",
"$1"
]
}
},
{
"httpRequest": {
"url": "https://003620-sales-team.bpmonline.com/0/dataservice/json/reply/SelectQuery",
"method": "POST",
"headers": {
"Cookie": "${my_cookie}",
"BPMCSRF": "${BPMCSRF}",
"Accept": "application/json;odata=verbose",
"Content-Type": "application/json"
},
"exportVariables": {
"bpmonline_contact_id": "rows.0.Id",
"effective_caller_id_name": "rows.0.Name",
"owner_cell_phone": "rows.0.MobilePhone"
},
"data": {
"QueryType": 0,
"Columns": {
"Items": {
"Id": {
"OrderDirection": 0,
"OrderPosition": 0,
"Caption": null,
"Expression": {
"ExpressionType": 0,
"ColumnPath": "Id"
}
},
"MobilePhone": {
"OrderDirection": 0,
"OrderPosition": 0,
"Caption": null,
"Expression": {
"ExpressionType": 0,
"ColumnPath": "MobilePhone"
}
},
"Name": {
"OrderDirection": 0,
"OrderPosition": 0,
"Caption": null,
"Expression": {
"ExpressionType": 0,
"ColumnPath": "Name"
}
}
}
},
"AllColumns": false,
"IsDistinct": false,
"RowCount": 1,
"Filters": {
"FilterType": 6,
"ComparisonType": 0,
"LogicalOperation": 0,
"IsNull": true,
"IsEnabled": true,
"IsNot": false,
"Items": {
"FilterByPhone": {
"FilterType": 1,
"ComparisonType": 9,
"LogicalOperation": 0,
"IsNull": true,
"IsEnabled": true,
"IsNot": false,
"LeftExpression": {
"ExpressionType": 0,
"ColumnPath": "MobilePhone"
},
"RightExpression": {
"ExpressionType": 2,
"ColumnPath": null,
"Parameter": {
"DataValueType": 1,
"Value": "${caller_id_number}"
}
}
}
}
},
"RootSchemaName": "Contact",
"OperationType": 0
}
}
},
{
"if": {
"expression": "!${bpmonline_contact_id}",
"then": [
{
"httpRequest": {
"url": "https://003620-sales-team.bpmonline.com/0/dataservice/json/reply/InsertQuery",
"method": "POST",
"headers": {
"Cookie": "${my_cookie}",
"BPMCSRF": "${BPMCSRF}",
"Accept": "application/json;odata=verbose",
"Content-Type": "application/json"
},
"data": {
"RootSchemaName": "Contact",
"OperationType": 1,
"ColumnValues": {
"Items": {
"Name": {
"ExpressionType": 2,
"Parameter": {
"DataValueType": 1,
"Value": "${caller_id_number}"
}
},
"Owner": {
"ExpressionType": 2,
"Parameter": {
"DataValueType": 0,
"Value": "410006e1-ca4e-4502-a9ec-e54d922d2c00"
}
},
"MobilePhone": {
"ExpressionType": 2,
"Parameter": {
"DataValueType": 1,
"Value": "${caller_id_number}"
}
}
}
}
}
}
},
{
"httpRequest": {
"url": "https://003620-sales-team.bpmonline.com/0/dataservice/json/reply/SelectQuery",
"method": "POST",
"headers": {
"Cookie": "${my_cookie}",
"BPMCSRF": "${BPMCSRF}",
"Accept": "application/json;odata=verbose",
"Content-Type": "application/json"
},
"exportVariables": {
"bpmonline_contact_id": "rows.0.Id"
},
"data": {
"QueryType": 0,
"Columns": {
"Items": {
"Id": {
"OrderDirection": 0,
"OrderPosition": 0,
"Caption": null,
"Expression": {
"ExpressionType": 0,
"ColumnPath": "Id"
}
}
}
},
"AllColumns": false,
"IsDistinct": false,
"RowCount": 1,
"Filters": {
"FilterType": 6,
"ComparisonType": 0,
"LogicalOperation": 0,
"IsNull": true,
"IsEnabled": true,
"IsNot": false,
"Items": {
"FilterByPhone": {
"FilterType": 1,
"ComparisonType": 9,
"LogicalOperation": 0,
"IsNull": true,
"IsEnabled": true,
"IsNot": false,
"LeftExpression": {
"ExpressionType": 0,
"ColumnPath": "MobilePhone"
},
"RightExpression": {
"ExpressionType": 2,
"ColumnPath": null,
"Parameter": {
"DataValueType": 1,
"Value": "${caller_id_number}"
}
}
}
}
},
"RootSchemaName": "Contact",
"OperationType": 0
}
}
},
{
"setVar": [
"var1=**НОВЫЙ Клиент!**",
"var2=- [Заполнить данные Контакта](https://003620-sales-team.bpmonline.com/0/Nui/ViewModule.aspx#CardModuleV2/ContactPageV2/edit/${bpmonline_contact_id})"
]
}
],
"else": [
{
"setVar": [
"var1=- ",
"var2=- [Открыть карточку контакта](https://003620-sales-team.bpmonline.com/0/Nui/ViewModule.aspx#CardModuleV2/ContactPageV2/edit/${bpmonline_contact_id})"
]
}
]
}
},
{
"exportVars": [
"var1",
"var2"
]
},
{
"recordSession": {
"action": "start",
"type": "mp3",
"stereo": false,
"bridged": true,
"minSec": "3"
}
},
{
"bridge": {
"endpoints": [
{
"type": "user",
"name": "100"
}
]
}
},
{
"hangup": ""
}
]