1. Description

It is designed to enable or disable additional settings for permission to operations for a specific section and to access entries (in the registry) of these sections.

The Objects page is available to Users with the Select permission. It is set in the Role permissions tab.

It consists of the following elements:

Search field (Fig.1(1));
Refresh button (Fig.1(2));
Registry (Fig.1(3));
Pagination (Fig.1(4)).

Fig. 1. Objects page

1.1. Search field

The search is performed on the Name column.

It consists of an input field and a close button () displayed when the cursor is placed in the input field. To search by part of a word or a number, use the * symbol. You can also use the * character to replace any number of characters.

1.2. Refresh button

Updating the register table is performed by clicking on the refresh button -

(Fig.1 (2)).

1.3. Registry

The registry is a list of entries of existing sections, each of which consists of a set of fields:

Name;
Managed by operations;
Managed by records;
Editing tool.

1.3.1. Name

The conditional name of the section is displayed here (Table 1).

Name in the All objects table	Responsible for section	Addresses of sections for which it is responsible
roles	Roles	/permissions/roles
users	Users	/directory/users
dictionaries	Lookups: Agent Skills; Locations; Communication types; Agent statuses; Buckets.	/lookups/skills /lookups/regions /lookups/communications /lookups/pause-cause /lookups/buckets
calls	Applications: History; Supervisor; Workspace	/history/ /supervisor/ /workspace/
devices	Devices	/directory/devices
gateways	Gateways	/routing/sip-gateways
calendars	Calendars	/lookups/calendars
acr_routing	Dialplan	/routing/dialplan
media_file	Media files	/lookups/media
record_file	the ability to playback to conversation recordings in History	—
storage_profile	Storage	/integrations/storage
import_template	Imports of CSV from file	/integrations/import-csv
cc_list	Call lists (Lookups)	/lookups/blacklist
cc_team	Teams	/contact-center/teams
cc_agent	Agents	/contact-center/agents
cc_queue	Queues	/contact-center/queues
cc_resource	Resources	/contact-center/resources
cc_resource_group	Resource groups	/contact-center/resource-groups
chats
chat_bots	Chat Gateways	/routing/chat-gateways
acr_chat_plan	Chatplan	/routing/chatplan
cognitive_profile	Cognitive profiles	/integrations/cognitive-profiles
schema	Flow schemas	/routing/flow
trigger	Triggers	/integrations/triggers
contacts	Contacts	/crm/contacts
email_profile	Email profiles	/integrations/email-profiles
cc_audit_form	Scorecards	/audit/scorecards
logger	Change log	/system/changelogs
contact_groups	Contact groups

Table 1. Correspondence of entries to the sections for which they are responsible

1.3.2. Managed by operations

The switch enables/disables additional settings by operations:

— additional settings for operations are enabled;

- additional settings for operations are disabled.

1.3.3. Managed by records

The switch enables/disables additional settings by records:

— additional settings for records are enabled;

- additional settings for records are disabled.

The Managed by records switch has no effect on objects that do not have a Permissions tab.
If the Managed by records switch is in the active position, the Managed by operations is also enabled!

1.3.4. Editing tool

Clicking the edit tool opens the Managed by operations tab, where you can change the operation rights.

On the Managed by records tab, you can change the permissions for records.

It consists of the Rows per page field, which indicates the number of entries (it is possible to set from 1 to 1000) per page, and forward and backward buttons for switching pages.

2. Opportunities

2.1. Enable additional settings for operations for a specific section

Goal

Enable additional settings for operations for the Teams section

Preconditions

Steps

Select the entry that is responsible for the required section — cc_team (which entry is responsible for what, see Table 1)
Set the switch in the Managed by operations column to the on position. (Fig. 2).

Result

Additional settings for operations in the Teams section are enabled.

Fig. 2. Enabling additional settings for operations in the Teams section

2.2. Enable additional settings for accessing records for a specific section

Goal

Enable additional settings for accessing records for the Teams section

Preconditions

Steps

Select the entry that is responsible for the required section — cc_team (which entry is responsible for what, see Table 1)
Set the switch in the Managed by records column to the on position. (Fig. 3).

Result

Additional settings enabled. The settings specified in the Permissions tab in each entry from the Teams page are used.

Fig. 3. Enabling additional settings for accessing records for the Teams section

2.3. Disable additional settings for operations for a specific section

Goal

Disable additional settings for operations for the Teams section

Preconditions

Steps

Select the entry that is responsible for the required section — cc_team (which entry is responsible for what, see Table 1)
Set the switch in the Managed by operations column to the off position. (Fig. 3).

Result

Additional settings for operations in the Teams section are disabled.

2.4. Disable additional settings for records for a specific section

Goal

Disable additional settings for records for the Teams section

Preconditions

Steps

Select the entry that is responsible for the required section — cc_team (which entry is responsible for what, see Table 1)
Set the switch in the Managed by records column to the off position. (Fig. 2).

Result

Additional settings for records in the Teams section are disabled.

2.5. Open the Managed by operations tab

Goal

Open the Managed by operations tab

Preconditions

Steps

Select the entry that is responsible for the required section — cc_team (which entry is responsible for what, see Table 1)
Click the edit button — .

Result

The Managed by operations tab opens.

2.6. Open the Managed by records tab

Goal

Open the Managed by records tab

Preconditions

Steps

Select the entry that is responsible for the required section — cc_team (which entry is responsible for what, see Table 1)
Click the edit button — . The Managed by operations tab opens.
Click on the Managed by records tab (Fig.4).

Result

The Managed by records tab opens.

Fig. 4. Open the Managed by records tab

Webitel: Documentation

Objects (Permissions)

1. Description

1.1. Search field

1.2. Refresh button