Internal transfer per group

1.1. Flow example

An example flow can be seen in Figure 1.

Fig. 1. The flow of internal transfer per group

For convenience, you can download the completed JSON file, which is attached below, and import it.

1.1.1. Flow description

Component	Block of component	Component parameters	Description
Start			Start component
Ring ready			Beeps generation
Pre answer			The ability to play an early media file when we can already play something in the channel, but there is still no answer. What will be played is set in the "Ringback" component, section "At Call"
Ringback			Set up beeps or media file. Selected tone - %(1000,6000,425);loops=-1
Set variables			Assignment of additional variables. Namely: `hangup_after_bridge - true` - end of the call, if there was a connection between the subscriber and the operator;; `continue_on_fail - true` - continue processing outbound routing when called agents are busy.
Bridge			Leg-B side generations. One-by-one attempts are made to connect to operators whose extension numbers are enter in the "Extension" fields. This requires: select "failover" in the "Bridge strategy" field; click the "Add user" button in the "Endpoints" element. Enter the extension number of the operator in the "Extension" field. Press the "Add" button in the "Endpoint parameters" element and enter there the number of seconds (10) that an attempt to dial the operator will be made - `call_timeout - 10` In this example, an attempt will be made to dial a group of 4 operators. Their extension are 100, 101, 102 and 103.
Answer			Connect subscriber to the system
Playback			Play audio file at the start of a conversation. For example, with information that all operators are busy. This requires: select "media" in the "File type" field; in the "Media" field that appears, select a file that will be played to the subscriber. press the "Add" button.
Hangup			End the call