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General Opportunities
General Opportunities
Opportunities are available in the Agent's workspace without being tied to chats or calls.
, multiple selections available,
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Opportunities during a chat
Opportunities during a chat
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Opportunities in active chat
Opportunities in active chat
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General (Agent/Supervisor)
General (Agent/Supervisor)
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Skills (Agents/Supervisor)
Skills (Agents/Supervisor)
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Agents (Contact center)
Agents (Contact center)
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Version 22.05
Version 22.05
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