Broadcast message

1. Description

The component is designed to open a dialogue with a subscriber by a known client identifier.

This component is present in flow types like:

  • Voice;

  • Chat;

  • Forms;

  • Service.

The block (Fig.1(1)) is used in space to build the Flow.  The settings panel for this component opens (Fig.1(2)) when you click on the block.

Fig.1. Broadcast message component

1.1. Broadcast message block

The block consists of the following elements:

  1. The name of the component;

  2. In branch — receiving (connecting with the previous block) branch;

  3. Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.

The presence of an icon indicates that the switch is on, and this component can be connected to a component that already has a connection.

Changing the switch position removes the outgoing branch of this component.

The button deletes the block from the Flow schema.

1.2. Broadcast message settings panel

It consists of the following elements:

  1. Peer;

  2. Chat gateway profile;

  3. Text;

  4. Break;

  5. Limit;

  6. Add description.

1.2.1. Peer

This field contains the subscriber's contact information. It is possible to set both the number itself and using a variable.

1.2.2. Chat gateway profile

It is designed to select Chat Gateways through which the message will be sent. You can select from the drop list or set it manually.

1.2.3. Text

This is the message's text that will be sent to the subscriber. Clicking the button enlarges the input field.

1.2.4. Break

1.2.5. Add limit

Fig. 2. Setting a limit

1.2.6. Add description

Fig. 3. Add description