Get Email

Owned by Olesya Tantsyura
Last updated: Nov 18, 2024
3 min read

1. Description

It is used to get information about a message by ID.

This component is present in flow types like:

  • Voice;

  • Chat;

  • Forms;

  • Service.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Fig.1. Get Email component

1.1. Get Email block

The block consists of the following elements:

  1. The name of the component;

  2. In branch — receiving (connecting with the previous block) branch;

  3. Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.

The presence of an icon indicates that the switch is on, and this component can be connected to a component that already has a connection.

Changing the switch position removes the outgoing branch of this component.

The button deletes the block from the Flow schema.

1.2. Get Email settings panel

It consists of the following elements:

  1. Email Id;

  2. Message Id;

  3. Set variables;

  4. Break;

  5. Limit;

  6. Add description.

1.2.1. Email Id

In this field, you can enter an identifier from the database by which the variables will be transferred.

1.2.2. Message Id

In this field, you can enter an identifier of the message by which the variables will be transferred.

1.2.3. Set variables

It allows assigning an additional variable that can be used later.

It consists of the following:

  1. Key;

  2. Value;

  3. Remove tool;

  4. Add.

1.2.3.1. Key

The name of the variable is entered here.

1.2.3.2. Value

The value of the variable is entered here.

1.2.3.3. Remove tool

It is intended for removing a variable in a row with which it stands—clicking on the  button removes the variable.

1.2.3.4. Add

It is designed to add a new variable.

Possible Value:

  • body  — the main content of the email, the body of the message;

  • cc —  email addresses in the carbon copy;

  • from - information about the sender;

  • html — the message will be written in text or HTML format;

  • subject —  the title or topic described by the sender in the subject line;

  • to —  recipient's email address and name;

  • in_reply_to — identifier of the message on which the conversation will be maintained, that is, the previous message will be quoted in response to it;

  • reply_to — the email address to which the reply will be sent;

  • attachments - attached files.

 

When HTML is selected, the content is minified by default (Fig. 2).

Fig. 2. Content is minified

To disable it (Fig. 3) you need to set the variable wbt_disable_htmlmin = true in the component Set variables component which is added to the Flow schema before the Get Email component.

Fig. 3. Cancellation of content minification

1.2.4. Break

1.2.5. Limit

Fig. 4. Setting a limit

1.2.6. Add description

Fig. 5. Add description